{"id":18742,"date":"2021-10-24T13:17:04","date_gmt":"2021-10-24T12:17:04","guid":{"rendered":"https:\/\/www.trakgene.com\/?p=18742"},"modified":"2021-10-24T13:17:04","modified_gmt":"2021-10-24T12:17:04","slug":"%e0%b6%bb%e0%b7%9d%e0%b6%9c%e0%b7%93%e0%b6%b1%e0%b7%8a%e0%b6%a7-%e0%b6%9a%e0%b7%99%e0%b6%a7%e0%b7%92-%e0%b6%b4%e0%b6%ab%e0%b7%92%e0%b7%80%e0%b7%94%e0%b6%a9-%e0%b7%84%e0%b6%b8%e0%b7%94%e0%b7%80","status":"publish","type":"post","link":"https:\/\/www.trakgene.com\/si\/2021\/10\/24\/send-patients-sms-appointment-reminders-and-reduce-missed-appointments\/","title":{"rendered":"\u0dbb\u0ddd\u0d9c\u0dd3\u0db1\u0dca\u0da7 \u0dc4\u0db8\u0dd4\u0dc0\u0dd3\u0db8\u0dca \u0db8\u0dad\u0d9a\u0dca \u0d9a\u0dd2\u0dbb\u0dd3\u0db8\u0dca SMS \u0dba\u0dc0\u0db1\u0dca\u0db1 \u0dc3\u0dc4 \u0db8\u0d9f \u0dc4\u0dd0\u0dbb\u0dd4\u0dab\u0dd4 \u0dc4\u0db8\u0dd4\u0dc0\u0dd3\u0db8\u0dca \u0d85\u0da9\u0dd4 \u0d9a\u0dbb\u0db1\u0dca\u0db1."},"content":{"rendered":"<p>\u0db8\u0d9f \u0dc4\u0dd0\u0dbb\u0dd4\u0dab\u0dd4 \u0db4\u0dad\u0dca\u0dc0\u0dd3\u0db8\u0dca \u0dc3\u0dde\u0d9b\u0dca\u200d\u0dba \u0dc3\u0dda\u0dc0\u0dcf\u0dc0\u0dda \u0d85\u0d9b\u0dab\u0dca\u0da9 \u0d85\u0db7\u0dd2\u0dba\u0ddd\u0d9c\u0dba\u0d9a\u0dd2. \u0dc0\u0ddb\u0daf\u0dca\u200d\u0dba\u0dc0\u0dbb\u0dd4\u0db1\u0dca\u0da7 \u0dc3\u0dc4 \u0dc3\u0dcf\u0dba\u0db1 \u0db4\u0dbb\u0dd2\u0db4\u0dcf\u0dbd\u0d9a\u0dba\u0dd2\u0db1\u0dca\u0da7 \u0d87\u0dad\u0dd2 \u0dc0\u0db1 \u0d85\u0db4\u0dc4\u0dc3\u0dd4\u0dad\u0dcf\u0dc0\u0dba\u0da7 \u0d85\u0db8\u0dad\u0dbb\u0dc0, \u0db8\u0dd6\u0dbd\u0dca\u200d\u0dba \u0db4\u0dd2\u0dbb\u0dd2\u0dc0\u0dd0\u0dba \u0dc3\u0dd0\u0dbd\u0d9a\u0dd2\u0dba \u0dba\u0dd4\u0dad\u0dd4 \u0dba. \u0d91\u0d9a\u0dca\u0dc3\u0dad\u0dca \u0dbb\u0dcf\u0da2\u0db0\u0dcf\u0db1\u0dd2\u0dba\u0dda NHS \u0d87\u0dc3\u0dca\u0dad\u0db8\u0dda\u0db1\u0dca\u0dad\u0dd4 \u0d9a\u0dbb\u0db1\u0dca\u0db1\u0dda \u0d91\u0d9a\u0dca \u0d91\u0d9a\u0dca \u0db8\u0d9f \u0dc4\u0dd0\u0dbb\u0dd4\u0dab\u0dd4 \u0dc4\u0db8\u0dd4\u0dc0\u0dd3\u0db8\u0d9a\u0dca \u0dc3\u0db3\u0dc4\u0dcf \u0dc3\u0dcf\u0db8\u0dcf\u0db1\u0dca\u200d\u0dba\u0dba\u0dd9\u0db1\u0dca NHS \u00a3150 \u0d9a\u0dca \u0dc0\u0dd0\u0dba \u0dc0\u0db1 \u0d85\u0dad\u0dbb \u0d91\u0dba $200 USD \u0dc0\u0dda. \u0d94\u0db6\u0dda \u0dc3\u0dda\u0dc0\u0dba\u0dda \u0db8\u0d9f \u0dc4\u0dd0\u0dbb\u0dd4\u0dab\u0dd4 \u0dc3\u0dd2\u0dba\u0dbd\u0dd4\u0db8 \u0dc4\u0db8\u0dd4\u0dc0\u0dd3\u0db8\u0dca\u0dc0\u0dbd\u0dd2\u0db1\u0dca \u0db8\u0dd9\u0db8 \u0d85\u0d82\u0d9a\u0dba \u0d9c\u0dd4\u0dab \u0d9a\u0dbb\u0db1\u0dca\u0db1, \u0d91\u0db8 \u0d85\u0d82\u0d9a\u0dba \u0db6\u0ddc\u0dc4\u0ddd \u0dc0\u0dd2\u0da7 \u0db1\u0dd9\u0dad\u0dca \u0daf\u0db1\u0dc0\u0db1\u0dca\u0db1\u0d9a\u0dd2. \u0d91\u0d9a\u0dca\u0dc3\u0dad\u0dca \u0dbb\u0dcf\u0da2\u0db0\u0dcf\u0db1\u0dd2\u0dba\u0dda NHS \u0d87\u0dc3\u0dca\u0dad\u0db8\u0dda\u0db1\u0dca\u0dad\u0dd4 \u0d9a\u0dbb \u0d87\u0dad <a href=\"https:\/\/www.theguardian.com\/society\/2019\/jan\/04\/nhs-england-makes-too-much-of-cost-of-missed-gp-appointments\" target=\"_blank\" rel=\"noopener\">\u0db8\u0d9c \u0dc4\u0dd0\u0dbb\u0dd4\u0dab\u0dd4 GP \u0db4\u0dad\u0dca\u0dc0\u0dd3\u0db8\u0dca \u0dc3\u0db3\u0dc4\u0dcf \u0db4\u0db8\u0dab\u0d9a\u0dca \u0db4\u0dc0\u0dd4\u0db8\u0dca \u0db8\u0dd2\u0dbd\u0dd2\u0dba\u0db1 216\u0d9a\u0dca \u0dc0\u0dd0\u0dba \u0dc0\u0dd2\u0dba<\/a>.<\/p>\n<p>SMS reminders sent 2-3 days before an appointment have been shown to reduce missed appointments, often referred to in healthcare as \u2018Did Not Attend\u2019 appointments, or DNA appointments for short. In a number of trials conducting in a range of healthcare services, the reduction in DNAs as a result of introducing SMS reminders varies from 5% to 35%. When considering the volume of appointments in your service, even a 5% reduction in DNAs is likely to result in a significant finance cost saving.<\/p>\n<h3>TrakGene SMS \u0dc4\u0db8\u0dd4\u0dc0\u0dd3\u0db8\u0dca \u0db8\u0dad\u0d9a\u0dca \u0d9a\u0dd2\u0dbb\u0dd3\u0db8\u0dca \u0d8b\u0db4\u0dba\u0ddd\u0d9c\u0dd2\u0dad\u0dcf<\/h3>\n<p>\u0d85\u0db4\u0dd2 TrakGene \u0dc0\u0dd9\u0dad \u0dc3\u0db8\u0dca\u0db6\u0db1\u0dca\u0db0 \u0dc0\u0db1 \u0dc3\u0dc4 TrakGene \u0dc4\u0dd2 \u0d9c\u0db6\u0da9\u0dcf \u0d9a\u0dbb \u0d87\u0dad\u0dd2 \u0dc4\u0db8\u0dd4\u0dc0\u0dd3\u0db8\u0dca \u0dc3\u0db3\u0dc4\u0dcf SMS \u0dc3\u0dd2\u0dc4\u0dd2\u0d9a\u0dd0\u0db3\u0dc0\u0dd3\u0db8\u0dca \u0dba\u0dc0\u0db1 SMS \u0dc4\u0db8\u0dd4\u0dc0\u0dd3\u0db8\u0dca \u0db8\u0dad\u0d9a\u0dca \u0d9a\u0dd2\u0dbb\u0dd3\u0db8\u0dca \u0d8b\u0db4\u0dba\u0ddd\u0d9c\u0dd2\u0dad\u0dcf \u0dc3\u0d82\u0dc0\u0dbb\u0dca\u0db0\u0db1\u0dba \u0d9a\u0dbb \u0d87\u0dad. SMS \u0db4\u0dab\u0dd2\u0dc0\u0dd2\u0da9 \u0dba\u0dc0\u0db1\u0dd4 \u0dbd\u0db6\u0db1\u0dca\u0db1\u0dda \u0db4\u0dd2\u0dbb\u0dd2\u0dc0\u0dd0\u0dba \u0db5\u0dbd\u0daf\u0dcf\u0dba\u0dd3 SMS API \u0dc3\u0db4\u0dba\u0db1\u0dca\u0db1\u0dd9\u0d9a\u0dd4 \u0dc0\u0db1 Twilio \u0db7\u0dcf\u0dc0\u0dd2\u0dad\u0dba\u0dd9\u0db1\u0dca \u0dba.<\/p>\n<p>SMS Appointment reminders can be customised to include additional information, such as the number to call to cancel or change the appointment. The utility is automated so once it\u2019s up and running you can \u2018set and forget\u2019.<\/p>\n<p>\u0d85\u0db4\u0d9c\u0dda \u0db1\u0dc0 SMS \u0dc4\u0db8\u0dd4\u0dc0\u0dd3\u0db8\u0dca \u0db8\u0dad\u0d9a\u0dca \u0d9a\u0dd2\u0dbb\u0dd3\u0db8\u0dda \u0d8b\u0db4\u0dba\u0ddd\u0d9c\u0dd3\u0dad\u0dcf\u0dc0 \u0db7\u0dcf\u0dc0\u0dd2\u0dad\u0dcf \u0d9a\u0dd2\u0dbb\u0dd3\u0db8\u0da7 \u0d8b\u0db1\u0db1\u0dca\u0daf\u0dd4\u0dc0\u0d9a\u0dca \u0daf\u0d9a\u0dca\u0dc0\u0db1 \u0daf\u0dd0\u0db1\u0da7 \u0dc3\u0dd2\u0da7\u0dd2\u0db1 \u0db4\u0dcf\u0dbb\u0dd2\u0db7\u0ddd\u0d9c\u0dd2\u0d9a\u0dba\u0dd2\u0db1\u0dca \u0d85\u0db4 \u0dc4\u0dcf \u0dc3\u0db8\u0dca\u0db6\u0db1\u0dca\u0db0 \u0dc0\u0dd2\u0dba \u0dba\u0dd4\u0dad\u0dd4\u0dba\u00a0<a href=\"https:\/\/www.trakgene.com\/si\/%e0%b6%8b%e0%b6%af%e0%b7%80%e0%b7%8a-%e0%b7%83%e0%b7%84-%e0%b7%83%e0%b7%84%e0%b7%8f%e0%b6%ba\/\">\u0d8b\u0daf\u0dc0\u0dca \u0dc3\u0dc4 \u0dc3\u0dc4\u0dcf\u0dba<\/a>.<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>","protected":false},"excerpt":{"rendered":"<p>Missed appointments are an ongoing challenge in healthcare. In additional to the inconvenience to clinicians and clinic administrators, the financial costs are significant. In the UK the NHS estimates that each missed appointment costs the NHS \u00a3150 on average, which is $200 USD. Multiple this number by all missed appointments in your service and the [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":18744,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"categories":[123],"tags":[],"class_list":["post-18742","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-genetics-software-and-systems"],"_links":{"self":[{"href":"https:\/\/www.trakgene.com\/si\/wp-json\/wp\/v2\/posts\/18742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trakgene.com\/si\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.trakgene.com\/si\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.trakgene.com\/si\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.trakgene.com\/si\/wp-json\/wp\/v2\/comments?post=18742"}],"version-history":[{"count":0,"href":"https:\/\/www.trakgene.com\/si\/wp-json\/wp\/v2\/posts\/18742\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.trakgene.com\/si\/wp-json\/wp\/v2\/media\/18744"}],"wp:attachment":[{"href":"https:\/\/www.trakgene.com\/si\/wp-json\/wp\/v2\/media?parent=18742"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.trakgene.com\/si\/wp-json\/wp\/v2\/categories?post=18742"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.trakgene.com\/si\/wp-json\/wp\/v2\/tags?post=18742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}