{"id":17093,"date":"2018-11-09T14:43:39","date_gmt":"2018-11-09T14:43:39","guid":{"rendered":"https:\/\/www.trakgene.com\/?p=17093"},"modified":"2018-11-09T14:43:39","modified_gmt":"2018-11-09T14:43:39","slug":"kita-telah-menyegarkan-kita-menolong-dan-menyokong-bahagian-dengan-a-jenama-baru-faq","status":"publish","type":"post","link":"https:\/\/www.trakgene.com\/ms\/2018\/11\/09\/we-have-refreshed-our-help-and-support-section-with-a-brand-new-faq\/","title":{"rendered":"Kami telah memperbaharui bahagian Bantuan dan Sokongan kami dengan Soalan Lazim yang baru."},"content":{"rendered":"<p>Kami bangga memberikan pertolongan dan sokongan terbaik kepada pelanggan kami dalam komuniti genetik. Untuk meningkatkan sokongan ini, kami telah membuat reka bentuk semula dan mengemas kini kami <a href=\"\/ms\/bantuan-dan-sokongan\/faq\/\">Soalan Lazim<\/a> halaman. Di halaman ini, anda akan mendapat jawapan untuk banyak soalan yang sering ditanya berkaitan dengan gambar silsilah, mengemas kini rekod pesakit dan mencari pangkalan data TrakGene. Kami juga telah menyediakan bahagian untuk Pentadbir Sistem untuk menjawab soalan yang lebih teknikal.<\/p>\n<p>Oleh itu, tidak kira pukul berapa hari anda bekerja, atau zon waktu anda berada, anda akan selalu dapat jawapan kepada soalan-soalan biasa tersebut. Kami juga telah menyediakan banyak kandungan video dalam Soalan Lazim untuk memberikan demo praktikal bagi setiap jawapan.<\/p>\n<p>Penting untuk disebutkan bahawa FAQ bukan pengganti mana-mana sokongan yang ada, ini adalah tambahan untuk meningkatkannya lagi. Kemudahan Live Chat, Meja Bantuan dan e-mel lama yang baik masih ada untuk mengemukakan soalan dan mendapatkan sokongan. Kami mengesyorkan anda melihat FAQ terlebih dahulu sekiranya soalan anda sudah dijawab.<\/p>\n<p>Kami harap anda mendapat FAQ berguna dan kami menerima maklum balas anda seperti biasa.<\/p>","protected":false},"excerpt":{"rendered":"<p>We take a lot of pride in providing the best help and support to our customers in the genetics community. To enhance this support, we have created a redesigned and updated our Frequently Asked Questions page. On this page you will find answers to lots of the most commonly asked questions relating to pedigree drawing, [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":17094,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-17093","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/www.trakgene.com\/ms\/wp-json\/wp\/v2\/posts\/17093","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trakgene.com\/ms\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.trakgene.com\/ms\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.trakgene.com\/ms\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.trakgene.com\/ms\/wp-json\/wp\/v2\/comments?post=17093"}],"version-history":[{"count":0,"href":"https:\/\/www.trakgene.com\/ms\/wp-json\/wp\/v2\/posts\/17093\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.trakgene.com\/ms\/wp-json\/wp\/v2\/media\/17094"}],"wp:attachment":[{"href":"https:\/\/www.trakgene.com\/ms\/wp-json\/wp\/v2\/media?parent=17093"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.trakgene.com\/ms\/wp-json\/wp\/v2\/categories?post=17093"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.trakgene.com\/ms\/wp-json\/wp\/v2\/tags?post=17093"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}