{"id":8638,"date":"2014-05-27T15:23:08","date_gmt":"2014-05-27T14:23:08","guid":{"rendered":"http:\/\/localhost:8888\/themes\/ventory\/?page_id=8638"},"modified":"2024-04-18T17:57:41","modified_gmt":"2024-04-18T16:57:41","slug":"aiuto-e-supporto","status":"publish","type":"page","link":"https:\/\/www.trakgene.com\/it\/help-and-support\/","title":{"rendered":"Aiuto e supporto"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8638\" class=\"elementor elementor-8638\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a572c9a e-flex e-con-boxed e-con e-parent\" data-id=\"a572c9a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e237fd elementor-widget elementor-widget-heading\" data-id=\"2e237fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Aiuto e supporto<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aae92ca e-flex e-con-boxed e-con e-parent\" data-id=\"aae92ca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-604fffe e-con-full e-flex e-con e-child\" data-id=\"604fffe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a4e6e6 ot-view-default ot-position-top elementor-widget elementor-widget-ot-iconbox\" data-id=\"5a4e6e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ot-iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-icon-box box-content\">\n\t\t\t\t\t\t<div class=\"ot-icon-box__icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-desktop\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M528 0H48C21.5 0 0 21.5 0 48v320c0 26.5 21.5 48 48 48h192l-16 48h-72c-13.3 0-24 10.7-24 24s10.7 24 24 24h272c13.3 0 24-10.7 24-24s-10.7-24-24-24h-72l-16-48h192c26.5 0 48-21.5 48-48V48c0-26.5-21.5-48-48-48zm-16 352H64V64h448v288z\"><\/path><\/svg>\t        <\/div>\n\t        \t        <div class=\"ot-icon-box__content\">\n\t        \t<h4 class=\"icon-box-title\">Help Desk<\/h4>\t\t\t\t<div class=\"icon-box-des\">Accedi al nostro Centro assistenza per aprire un ticket di supporto, segnalare bug e inviare richieste per nuove funzionalit\u00e0.<\/div>\t\t\t\t\t        \t<div class=\"icon-box-btn\">\n\t        \t\t<a href=\"https:\/\/trakgene.atlassian.net\/servicedesk\/customer\/portals\" class=\"more hover\" target=\"_blank\" rel=\"noopener\">Visita l&#039;Help Desk<\/a>\n\t        \t<\/div>\n\t        \t\t\t\t<\/div>\t\n\t    <\/div>\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-defaaa5 e-con-full e-flex e-con e-child\" data-id=\"defaaa5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-442d870 ot-view-default ot-position-top elementor-widget elementor-widget-ot-iconbox\" data-id=\"442d870\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ot-iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-icon-box box-content\">\n\t\t\t\t\t\t<div class=\"ot-icon-box__icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-download\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M216 0h80c13.3 0 24 10.7 24 24v168h87.7c17.8 0 26.7 21.5 14.1 34.1L269.7 378.3c-7.5 7.5-19.8 7.5-27.3 0L90.1 226.1c-12.6-12.6-3.7-34.1 14.1-34.1H192V24c0-13.3 10.7-24 24-24zm296 376v112c0 13.3-10.7 24-24 24H24c-13.3 0-24-10.7-24-24V376c0-13.3 10.7-24 24-24h146.7l49 49c20.1 20.1 52.5 20.1 72.6 0l49-49H488c13.3 0 24 10.7 24 24zm-124 88c0-11-9-20-20-20s-20 9-20 20 9 20 20 20 20-9 20-20zm64 0c0-11-9-20-20-20s-20 9-20 20 9 20 20 20 20-9 20-20z\"><\/path><\/svg>\t        <\/div>\n\t        \t        <div class=\"ot-icon-box__content\">\n\t        \t<h4 class=\"icon-box-title\">Scarica gli aggiornamenti<\/h4>\t\t\t\t<div class=\"icon-box-des\">Gli amministratori di sistema possono accedere e scaricare gli ultimi aggiornamenti di TrakGene.<\/div>\t\t\t\t\t        \t<div class=\"icon-box-btn\">\n\t        \t\t<a href=\"\/it\/existing-client-downloads\/\" class=\"more hover\">Visualizza i download disponibili<\/a>\n\t        \t<\/div>\n\t        \t\t\t\t<\/div>\t\n\t    <\/div>\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f7504f5 e-con-full e-flex e-con e-child\" data-id=\"f7504f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3ff871 ot-view-default ot-position-top elementor-widget elementor-widget-ot-iconbox\" data-id=\"d3ff871\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ot-iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-icon-box box-content\">\n\t\t\t\t\t\t<div class=\"ot-icon-box__icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-book\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 360V24c0-13.3-10.7-24-24-24H96C43 0 0 43 0 96v320c0 53 43 96 96 96h328c13.3 0 24-10.7 24-24v-16c0-7.5-3.5-14.3-8.9-18.7-4.2-15.4-4.2-59.3 0-74.7 5.4-4.3 8.9-11.1 8.9-18.6zM128 134c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm0 64c0-3.3 2.7-6 6-6h212c3.3 0 6 2.7 6 6v20c0 3.3-2.7 6-6 6H134c-3.3 0-6-2.7-6-6v-20zm253.4 250H96c-17.7 0-32-14.3-32-32 0-17.6 14.4-32 32-32h285.4c-1.9 17.1-1.9 46.9 0 64z\"><\/path><\/svg>\t        <\/div>\n\t        \t        <div class=\"ot-icon-box__content\">\n\t        \t<h4 class=\"icon-box-title\">Guida utente<\/h4>\t\t\t\t<div class=\"icon-box-des\">Gli amministratori di sistema e altri utenti registrati possono accedere per visualizzare la guida dell&#039;utente e le note sulla versione.<\/div>\t\t\t\t\t        \t<div class=\"icon-box-btn\">\n\t        \t\t<a href=\"https:\/\/www.trakgene.com\/it\/manuale-utente-e-note-di-rilascio\/\" class=\"more hover\" target=\"_blank\" rel=\"noopener\">Visualizza la guida per l&#039;utente<\/a>\n\t        \t<\/div>\n\t        \t\t\t\t<\/div>\t\n\t    <\/div>\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-55ff1ae e-con-full e-flex e-con e-child\" data-id=\"55ff1ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07a66f7 ot-view-default ot-position-top elementor-widget elementor-widget-ot-iconbox\" data-id=\"07a66f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ot-iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-icon-box box-content\">\n\t\t\t\t\t\t<div class=\"ot-icon-box__icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-credit-card\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 432c0 26.5 21.5 48 48 48h480c26.5 0 48-21.5 48-48V256H0v176zm192-68c0-6.6 5.4-12 12-12h136c6.6 0 12 5.4 12 12v40c0 6.6-5.4 12-12 12H204c-6.6 0-12-5.4-12-12v-40zm-128 0c0-6.6 5.4-12 12-12h72c6.6 0 12 5.4 12 12v40c0 6.6-5.4 12-12 12H76c-6.6 0-12-5.4-12-12v-40zM576 80v48H0V80c0-26.5 21.5-48 48-48h480c26.5 0 48 21.5 48 48z\"><\/path><\/svg>\t        <\/div>\n\t        \t        <div class=\"ot-icon-box__content\">\n\t        \t<h4 class=\"icon-box-title\">Pagamenti online<\/h4>\t\t\t\t<div class=\"icon-box-des\">Paga le fatture online in tutta sicurezza utilizzando la carta di credito. Utilizza il numero della tua fattura come riferimento.<\/div>\t\t\t\t\t        \t<div class=\"icon-box-btn\">\n\t        \t\t<a href=\"\/it\/pagamenti\/\" class=\"more hover\">Fare un pagamento<\/a>\n\t        \t<\/div>\n\t        \t\t\t\t<\/div>\t\n\t    <\/div>\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Help and Support Help Desk Login to our Help Centre to open a support ticket, report bugs and submit requests for new features. Visit Help Desk Download Updates System administrators can login and download the latest TrakGene updates. View Available Downloads User Guide System administrators and other registered users can login to view the user [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-8638","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.trakgene.com\/it\/wp-json\/wp\/v2\/pages\/8638","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trakgene.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.trakgene.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.trakgene.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.trakgene.com\/it\/wp-json\/wp\/v2\/comments?post=8638"}],"version-history":[{"count":0,"href":"https:\/\/www.trakgene.com\/it\/wp-json\/wp\/v2\/pages\/8638\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.trakgene.com\/it\/wp-json\/wp\/v2\/media?parent=8638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}