{"id":18742,"date":"2021-10-24T13:17:04","date_gmt":"2021-10-24T12:17:04","guid":{"rendered":"https:\/\/www.trakgene.com\/?p=18742"},"modified":"2021-10-24T13:17:04","modified_gmt":"2021-10-24T12:17:04","slug":"envie-a-los-pacientes-recordatorios-de-citas-por-sms-y-reduzca-las-citas-perdidas","status":"publish","type":"post","link":"https:\/\/www.trakgene.com\/es\/2021\/10\/24\/send-patients-sms-appointment-reminders-and-reduce-missed-appointments\/","title":{"rendered":"Env\u00ede a los pacientes recordatorios de citas por SMS y reduzca las citas perdidas."},"content":{"rendered":"<p>Las citas perdidas son un desaf\u00edo continuo en la atenci\u00f3n m\u00e9dica. Adem\u00e1s de las molestias para los m\u00e9dicos y administradores de cl\u00ednicas, los costos financieros son significativos. En el Reino Unido, el NHS estima que cada cita perdida le cuesta \u00a3150 en promedio, lo que equivale a $200 USD. Multiplique este n\u00famero por todas las citas perdidas en su servicio y el n\u00famero suele ser deslumbrante. En el Reino Unido, el NHS estima que <a href=\"https:\/\/www.theguardian.com\/society\/2019\/jan\/04\/nhs-england-makes-too-much-of-cost-of-missed-gp-appointments\" target=\"_blank\" rel=\"noopener\">S\u00f3lo las citas perdidas con el m\u00e9dico de cabecera cuestan \u00a3216 millones<\/a>.<\/p>\n<p>SMS reminders sent 2-3 days before an appointment have been shown to reduce missed appointments, often referred to in healthcare as \u2018Did Not Attend\u2019 appointments, or DNA appointments for short. In a number of trials conducting in a range of healthcare services, the reduction in DNAs as a result of introducing SMS reminders varies from 5% to 35%. When considering the volume of appointments in your service, even a 5% reduction in DNAs is likely to result in a significant finance cost saving.<\/p>\n<h3>Utilidad de recordatorios de citas por SMS de TrakGene<\/h3>\n<p>Hemos desarrollado una utilidad de recordatorios de citas por SMS que se conecta a TrakGene y env\u00eda recordatorios por SMS para las citas almacenadas en TrakGene. Los mensajes SMS se env\u00edan mediante Twilio, un proveedor de API de SMS rentable.<\/p>\n<p>SMS Appointment reminders can be customised to include additional information, such as the number to call to cancel or change the appointment. The utility is automated so once it\u2019s up and running you can \u2018set and forget\u2019.<\/p>\n<p>Los clientes existentes que est\u00e9n interesados en utilizar nuestra nueva utilidad de recordatorios de citas por SMS deben contactarnos a trav\u00e9s de\u00a0<a href=\"https:\/\/www.trakgene.com\/es\/ayuda-y-apoyo\/\">Ayuda y apoyo<\/a>.<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>","protected":false},"excerpt":{"rendered":"<p>Missed appointments are an ongoing challenge in healthcare. In additional to the inconvenience to clinicians and clinic administrators, the financial costs are significant. In the UK the NHS estimates that each missed appointment costs the NHS \u00a3150 on average, which is $200 USD. Multiple this number by all missed appointments in your service and the [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":18744,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"categories":[123],"tags":[],"class_list":["post-18742","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-genetics-software-and-systems"],"_links":{"self":[{"href":"https:\/\/www.trakgene.com\/es\/wp-json\/wp\/v2\/posts\/18742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trakgene.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.trakgene.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.trakgene.com\/es\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.trakgene.com\/es\/wp-json\/wp\/v2\/comments?post=18742"}],"version-history":[{"count":0,"href":"https:\/\/www.trakgene.com\/es\/wp-json\/wp\/v2\/posts\/18742\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.trakgene.com\/es\/wp-json\/wp\/v2\/media\/18744"}],"wp:attachment":[{"href":"https:\/\/www.trakgene.com\/es\/wp-json\/wp\/v2\/media?parent=18742"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.trakgene.com\/es\/wp-json\/wp\/v2\/categories?post=18742"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.trakgene.com\/es\/wp-json\/wp\/v2\/tags?post=18742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}