If you’ve been following our recent posts then you will know about our research to find out more about the challenges and requirements of those working in the genetics services for clinical genetics software solutions. We have already covered the level of user satisfaction in genetics software and the IT challenges faced by genetics services. […]
Our recent market research explored the IT challenges and issues being faced by users of clinical genetics software. If you haven’t already read our article on overall satisfaction with genetics IT systems, then we recommend checking that out first. In this article we reveal some of the main causes of dissatisfaction with genetics software and […]
Overall satisfaction with genetics IT systems found to be only 60 percent in results of 2019 survey.
In a survey we carried out earlier in the year, we asked users of clinical genetics information systems how satisfied they were with their IT system. In this article we will share some of the results of this survey with you. We would also like to thank all those that took part in the survey […]
To help support our users, we are expanding the range of video guides available. Video guides can be accessed from our Help and Support section. These short videos demonstrate various features of TrakGene that will help you use the software. The video guides include how to draw pedigrees and managing electronic patient records. As new […]
Influence IT Developments in Clinical Genetics You have an exciting opportunity to influence the development of IT solutions in Clinical Genetics. We are conducting a survey to discover what the most significant IT challenges are for people working in Clinical Genetics and to identify priorities when addressing those challenges. Your response to this survey is […]
We have just released TrakGene version 2.7.19, which contains a number of enhancements. We wanted to let you know about the most significant changes in this version. The Add Family feature on the Find Person screen has been updated so that each user can set their own default folder group and folder to be pre-populated […]
As many hospitals and medical practices migrate from physical patient records and notes towards Electronic Patient Records, there is a transition period that can in some cases last for many years where both electronic and physical records exist. TrakGene includes a feature to reference physical medical records and link these references to patients in each […]
We take a lot of pride in providing the best help and support to our customers in the genetics community. To enhance this support, we have created a redesigned and updated our Frequently Asked Questions page. On this page you will find answers to lots of the most commonly asked questions relating to pedigree drawing, […]
Join TrakGene at the NSGC 37th Annual Conference, November 14-17 in Atlanta, Georgia. Visit us at exhibit booth #425, where you can interact with our products and learn more about our latest offerings that can enhance your genetic counseling practice. Register today and connect with your peers for learning, networking and best practice sharing at this […]
We have been working hard here at TrakGene to develop and release version 2.6. This version includes both new features that have been requested by users and performance improvements. The new features in this release will benefit clinicians and genetic counsellors mostly, but all TrakGene users, including clinic administrators, will benefit from the performance tweaks. […]
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